Saturday, October 13, 2007

Heathcare in Independence



Heathcare in Independence

My mother was unexpectedly admitted to the hospital. This incident resulted in my first visit to the new Centerpoint hospital in Independence. Here are a few of my initial observations.

1) I've always been amused by the hospital name. At one point they were going to call it the "Independence Regional Medical Center" to combine the names of Medical Center of Independence and Independence Regional Hospital (the two facilities that were closed to make room for the new facility). Instead, they named it Centerpoint. Obviously, some marketing or P.R. whiz-kid came up with this name. Since the hospital is about as far south and as far east as one can get and still remain in Independence, "Centerpoint" makes about as much sense as naming a community college "Blue River" when it is about 20 miles east of the Blue River. But I digress. Clearly, those who make such decisions heard the complaints and concerns of people in north and west Independence about the closing of their two hospitals. Rather than establishing urgent care at the old IRH or MCI, they just decided to give the new hospital a name that might suggest that is was "in the middle." Good work, folks!

2) Okay, most Americans (including me) are technically obese by medical standards. With more and more people overweight and in need of exercise, healthcare costs continue to explode. So, how does the new hospital address this development? First, they have valet parking so people visiting the hospital don't have to walk from the parking lot. Second, they have several menu options for patients, including fried chicken fingers, cheesecake, and the like. And, you can call down to have food sent to your room any time. Frankly, this seemed more like a cruise ship than a wellness center.

3) I always thought it was funny on the television show, "Scrubs" when Dr. Kelso installed a Starbucks-like coffee bar in their hospital to maximize profits. Should I have been surprised to see a full line, Starbucks-like coffee bar right inside the front door? I guess I shouldn't have, but I was! Isn't it funny how art imitates life? I've always said that Scrubs didn't gain the popular acceptance it should have because you just aren't allowed to poke fun at doctors and hospitals. Those "ER" and "Grey's Anatomy" supporters just didn't get the joke. Clearly, the people at Centerpoint didn't get it either!

2 comments:

Jen said...

Ok...now I feel guilty for having my grande, nonfat, sugar-free vanilla cappucino at North Kansas City Hospital Starbucks while my mom was having surgery last Friday!! You would have loved the whole case of bakery items that there was to choose from...very tempting!!

cindy cantrell said...

HEY...It's Cindy Cantrel. I have resurfaces but can't find your email address. I guess I am losing my librarianism....

ccantrell@slplfoundation.org